Excellent Customer Reviews
4.84 stars from 3908 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Recommend

Very friendly staff especially Lisa the supervisor at Kingswinford office

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Customer service

Knowledgeable, helpful and queries speedily answered

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Excellent

The staff are very friendly and helpful

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Great friendly service

Service with a smile, one to one, not just a number

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Service with a smile

I have been a member for 21 years and I have always received a friendly and efficient service

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Dudley you're the best

More than a bank, building a community through providing great all-round service.

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Customer service

Knowledgeable and very helpful

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Customer support

Polite and straight to the point

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Friendly and professional

All the staff are very friendly and always go above and beyond the duties to make a visit a pleasure!

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Professionalism

Whenever you call customer service, the response is always quick and representatives are eager to help and efficient in following up queries, calling you promptly.

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Customer service

Knowledgeable and very helpful

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Kingswinford Branch

Like the fact you can contact local branch

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Dudley Building Society launches new two-year and five-year products

Dudley Building Society launches new two-year and five-year products

Dec 02, 2025 Read article
How Much Should Your Business Save and Why It Matters

How Much Should Your Business Save and Why It Matters

Dec 02, 2025 Read article
7 Simple Ways to Save Money as a Small Business

7 Simple Ways to Save Money as a Small Business

Nov 21, 2025 Read article

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