Excellent Customer Reviews
4.84 stars from 3752 reviews
Smart Money People
Star Star Star Star Star
See our reviews

Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

Find out more

Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

Find out more

Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

Find out more

Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

Find out more

Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

Find out more

Giving Back

We're making positive differences to our members, community, people and environment.

Find out more
Star 1 Star 2 Star 3 Star 4 Star 5

Much improved experience

The new online service is a welcome addition to the already excellent Dudley experience.

Star 1 Star 2 Star 3 Star 4 Star 5

Great in branch service

Great in branch service and knowledge

Star 1 Star 2 Star 3 Star 4 Star 5

Great friendly service

Service with a smile, one to one, not just a number

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent Service

Kingswinford Branch are always excellent -friendly service, nothing too much trouble.

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent

Staff always pleasant and efficient, a very friendly atmosphere amongst staff too, makes it a pleasure to visit

Star 1 Star 2 Star 3 Star 4 Star 5

Dudley Branch

Great service at desks, well mannered staff. Interest rate initial attraction.

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent all round service

The support and service over the years has been greatly appreciated, especially through challenging times.

Star 1 Star 2 Star 3 Star 4 Star 5

Thankful for DBS

So far I think I'm in the right place. Now I'm with your building society I feel like my money is being handled properly. Thank you.

Star 1 Star 2 Star 3 Star 4 Star 5

Customer service

All the Staff at the Perton Branch of Dudley Building Society are always very helpful, pleasant and knowledgeable. Nothing is too much trouble.

Star 1 Star 2 Star 3 Star 4 Star 5

Telephone enquiry

How refreshing for a telephone to be answered promptly. My enquiry was dealt with quickly, courteously and effectively.

Star 1 Star 2 Star 3 Star 4 Star 5

Much improved experience

The new online service is a welcome addition to the already excellent Dudley experience.

Star 1 Star 2 Star 3 Star 4 Star 5

Brilliant

I used the online messaging service about a question I had relating to my account, I got a message back within the hour which is brilliant service.

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

Find out more

Latest news at Dudley
Helping the Next Generation Get on to the Property Ladder

Helping the Next Generation Get on to the Property Ladder

May 15, 2025 Read article
Helping the Next Generation Get on to the Property Ladder

Helping the Next Generation Get on to the Property Ladder

May 15, 2025 Read article
Dudley Building Society Welcomes First New Member Since Announcing Bridgnorth Hub

Dudley Building Society Welcomes First New Member Since Announcing Bridgnorth Hub

May 14, 2025 Read article

Help & Support